India

Established in 1980, Mashreq India provides a comprehensive range of products and services to corporate clients. Mashreq developed a niche in providing risk mitigating solutions to exporters. Banking products and services tailored for the Indian market.

Products & Services

Investment Banking
Corporate Banking
Transaction Banking

Contact Details

Nodal Officer - Assistant Vice President, Operations
Sagar Lotankar 701, Raheja Centre, Nariman Point, Mumbai – 400021. Tel: +91-22-66327200 Swift Code: MSHQINBB Email: opsindia@mashreq.com
Principal Nodal Officer - Vice President, Head of IT & Operations
Nandagopan Varier 701, Raheja Centre, Nariman Point, Mumbai – 400021. Tel: +91-22-66327200 Swift Code: MSHQINBB Email: opsindia@mashreq.com

Banking Ombudsman Scheme

The Banking Ombudsman Scheme is covered by the RBI directive dated 14 June 2002. The Banking Ombudsman has the following powers:
  • To receive complaints relating to the provision of banking services.
  • To consider such complaints and facilitate the satisfaction/settlement by agreement or through conciliation and mediation between the Bank and the aggrieved party.
  • To resolve by way of arbitration any disputes between banks or between the bank and its constituents, as may be agreed upon by contesting parties.
In accordance with the scheme: For Maharashtra, the office of the Banking Ombudsman is at the following address
General Manager C/o. Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai – 400 008. 022 23022028 02223022024 bomumbai@rbi.org.in Click to find out more about Banking Ombudsman Scheme 2006 For more details please refer to the RBI website www.rbi.org.in

Customer Policies

Basel III -Pillar 3 Disclosures For The Year Ended 31March 2016

Basel III -Pillar 3 Disclosures For The Year Ended 31March 2017

Basel III -Pillar 3 Disclosures For The Year Ended 31March 2020

Basel III -Pillar 3 Disclosures For The Year Ended 31March 2021

Basel III -Pillar 3 Disclosures For The Year Ended 31March 2022

Policy On Appointment Of Statutory Auditor

Interest Rates

Mashreq India Fair Practices Memo